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Uswitch - Energy Comparison Reviews

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uSwitch have received an overall four-star rating from TopCashback members who have provided us with a review after using their switching service. Customers seem particularly pleased with the amount of money they have been able to save on their energy bills, with one member saying they managed to cut their costs by £400.

uSwitch are also praised for their no-hassle switching process and the fact the website is easy to use to find the cheapest energy prices. Some members are impressed by the fact you can switch using your phone, as well as receive reminders telling you when you can next switch and save yourself even more.

The one thing which stands out when reading uSwitch reviews on Trustpilot is how complimentary people are about their customer service, which has no doubt helped them to achieve an ‘excellent’ overall five-star rating. Positive reviews mention knowledgeable and helpful advisors who explain things clearly and in a professional manner, while other people were surprised by how little time it took to switch - three minutes in one case.

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Uswitch - Energy Comparison Reviews
friend icon Have not yet received cashback
  beduch | 02 Sep 2011 Report Abuse
friend icon Two months on, and still not tracked. Just sits there labelled "enquiry with retailer" slowly gathering dust.
  maxtweenie | 05 Aug 2011 Report Abuse
friend icon You could be in for a wait.... Recently switched to British Gas through uSwitch and the cashback didn't track despite the fact I ALWAYS clear my browser data before I click through. Now processing a claim and have been told I could be in for a 2-3 month wait. Not good.
  Dan_G | 31 Jul 2011 Report Abuse
friend icon Tracked next day, fingers crossed it pays out.
  Pamela27 | 23 Jul 2011 Report Abuse
friend icon quick, easy and painless. tracked fast
  youlsey | 20 Jul 2011 Report Abuse
friend icon Switched Gas/Electric supplier via USWITCH on the 9th June but so far it hasn't tracked.
  Mister_Squeeze | 14 Jun 2011 Report Abuse
friend icon very easy
  onyx | 12 Jun 2011 Report Abuse
friend icon WARNING! I have had "speaks" with TCB and they confirmed that at present ALL your account earnings will only become BACS payable. So if you are like me (and who the hell is) and you use the Amazon voucher method of payment (to pump up your own amazon account gift certificate balance AND get more money for your efforts as well), then this will completely stuff up your ability to do so. Same goes for the Natwest offers, avoid like the plague if you want Amazon vouchers.
  mateypeeps | 12 Jun 2011 Report Abuse
friend icon Switched my dual fuel supplier via Uswitch a couple of days ago but the transaction hasn't tracked. I have used Uswitch in the past via TCB successfully, but although it's currently listed, when I went into my account & tried to click on their link from my old transactions list it wouldn't highlight/take me to Uswitch.
  Liz53 | 11 Jun 2011 Report Abuse
friend icon I made a dual fuel switch with 'Uswitch', following the link from Topcashback. The transaction did not track. I have contacted Uswitch several times but they don't even bother responding. I should have got £30 cashback for the switch but instead they kept the money for themselves. I'd suggest using their site to get the comparisons on gas/elec savings then go elsewhere to switch.
  ach2 | 11 Jun 2011 Report Abuse
friend icon quick tracked
  | 08 Jun 2011 Report Abuse
friend icon I changed my electricty supplier using TopCashBack link with uSwicth buit the transaction never progressed.
  mattjab | 09 May 2011 Report Abuse
friend icon Cashback tracked within a couple of hours, and they sent me a wine voucher too - hoorah!
  geologyrocksmyworld | 20 Apr 2011 Report Abuse
friend icon Did not track and despite several nudges over 7 months no response from uswitch. Avoid
  indo555 | 14 Mar 2011 Report Abuse
friend icon Switch went well but cashback did not track - 7 months on and after several manual requests and nudges still no cashback. Not recommended.
  indo555 | 13 Feb 2011 Report Abuse
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