I need to submit a support ticket

HomeTopCashback FAQs and HelpI need to submit a support ticket

We're sorry that you haven't managed to find the answer to your question within our FAQ and Help pages. As a member, please submit a support ticket for personalised help from a member of our Customer Care team, and we’ll aim to get back to you within 48 hours.

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Can’t find what you are looking for? We are very sorry to hear that, but don’t worry you will be able to send us a 'support ticket' and we will get back to you as soon as we can.

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"Our Customer Care team are members of the Institute of Customer Service, and have won awards for their outstanding work."
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Cashback Site of the Year
For the fourth time running, we have been awarded Cashback Site of the Year at the 2022 Moneyfacts Consumer Awards, and have also been commended in the Consumer's Choice category for our Green Cashback initiative. Thanks to all who voted for us.
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