Mobile App FAQs

HomeTopCashback FAQs and HelpMobile App FAQs

We are always improving our app, so if you have any problems please first of all ensure that you have the latest version installed on your mobile device. You can check this by visiting your app store.


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Can’t find what you are looking for? We are very sorry to hear that, but don’t worry you will be able to send us a 'support ticket' and we will get back to you as soon as we can.

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Did you know

"Our Customer Service team members each complete 6 months (900 hours) of valuable on-the-job training. "
Customer care team
Cashback Site of the Year
For the fourth time running, we have been awarded Cashback Site of the Year at the 2022 Moneyfacts Consumer Awards, and have also been commended in the Consumer's Choice category for our Green Cashback initiative. Thanks to all who voted for us.
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